Cancellation Policy


 

At Vytal Life and Relationship Coaching, we understand schedules can change and unforeseen circumstances may arise. To ensure we can accommodate all of our valued clients, we kindly request that you follow our cancellation policy.

 

1. Cancellation Notice: Clients must notify us of cancellations or appointment changes at least 24 hours in advance. To cancel or reschedule, please contact us directly at +1-778-208-9248 during business hours.

 

2. Late Cancellations: Cancellations made fewer than 24 hours before the appointment will incur a $25 charge. This fee compensates our team for the time that was set aside for your appointment.

 

3. No-shows: Failing to show up for your scheduled appointment without prior notification will result in a $50 charge. Repeat no-shows may require prepayment for future services or prevent booking future appointments.

 

4. Late Arrivals: We understand delays can happen. However, clients arriving more than 15 minutes late may be asked to reschedule. We may treat late arrivals as late cancellations and apply the cancellation fee. This ensures we can provide the best service to you and our other clients.

 

5. Exceptions: We recognize that emergencies and special circumstances may occur. Exceptions to our policy are made on a case-by-case basis at the discretion of Vytal Life and Relationship Coaching.

 

6. Refunds: Cancellation fees and service deposits are non-refundable. Exceptions may be made for cancellations initiated by Vytal Life and Relationship Coaching or other qualifying circumstances, as determined by management.

 

Contact Us: For questions about this policy or to make changes to your appointment, please reach out to us at +1-778-208-9248.

 

By booking an appointment, you acknowledge and agree to our cancellation policy. This policy allows us to manage our schedule and provide the best service to all clients.

 

We appreciate your understanding and cooperation. Thank you for choosing Vytal Life and Relationship Coaching.